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CUSTOMER SUPPORT

At Mushroov, we are dedicated to providing exceptional customer support. Whether you need assistance with product selection, order tracking, or beauty advice, we are here to help. Just click 'Chat with a Representative' to connect with our knowledgeable team.

REPRESENTATIVE AVAILABILITY

Our representatives and beauty advisors are available to assist you from Monday to Sunday, 8am to 9pm IST. We are committed to ensuring that you receive the support you need, whenever you need it.

CALL US

9651103746/7897074118

LIVE CHAT SUPPORT

Connect with our representatives and beauty advisors via live chat from Monday to Sunday, 8am to 9pm IST. Experience real-time assistance and personalized recommendations.

FREQUENTLY ASKED QUESTIONS

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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